863.428.1511

info@secm.co

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Customer Survey

Thank you for taking the time to provide us with your feedback. At Southeastern Construction, we know how important your privacy is to you and we want to ensure you that any information you provide in this form is completely voluntary and will ONLY be used by Southeastern Construction for informational purposes.

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Estimating Process

How would you rate your assigned estimator's knowledge about the project’s specifications and scope of work?
Rate the relative ease of getting an estimate for our products/services.
How would you rate the communication of the status of your estimate and timeliness of the estimate submission?

Project Completion and Delivery

How would you rate the Project Manager’s knowledge of the project’s specifications and scope of work?
Please rate the quality of communication with the assigned Project Manager.
Please rate the quality and timeliness of the document submittal(s).
How would you rate the Project Manager's flexibility and accommodation to changing conditions/needs?
Please rate the timeliness of our deliveries.
How would you rate the labeling/stenciling of the products in accordance with the project requirements?
How would you rate the preparation and submission of the shipping documents?

Quality

Please rate the pre-work documents/plans and the timelines of submission.
How would you rate the QA/QC Manager’s knowledge of the project’s specifications?
Please rate the quality of your finished product.
If there was a quality issue, how would you rate the response time to rectify the issue?
If there was an issue, please rate your satisfaction with the resolution.
How would you rate the post-work quality documents and timeliness of submission?

Other

Overall Experience

Would you purchase Southeastern Construction's products or services again?
Please rate your overall experience with Southeastern Construction.
Have you requested a quote from Southeastern Construction in the last 12 months? (If no, please write why not below)

GENERAL INFORMATION

How Did You Hear About Southeastern Construction?

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