Structural Steel Customer Survey | Southeastern Construction

Estimating Process

How would you rate your assigned estimator's knowledge about the project’s specifications and scope of work?

Rate the relative ease of getting an estimate for our products/services.

How would you rate the communication of the status of your estimate and timeliness of the estimate submission?

Comments:

Project Completion and Delivery

How would you rate the Project Manager’s knowledge of the project’s specifications and scope of work?

Please rate the quality of communication with the assigned Project Manager.

Please rate the quality and timeliness of the document submittal(s).

How would you rate the Project Manager's flexibility and accommodation to changing conditions/needs?

Please rate the timeliness of our deliveries.

How would you rate the labeling/stenciling of the products in accordance with the project requirements?

How would you rate the preparation and submission of the shipping documents?

Comments:

Quality

Please rate the pre-work documents/plans and the timelines of submission.

How would you rate the QA/QC Manager’s knowledge of the project’s specifications?

Please rate the quality of your finished product.

If there was a quality issue, how would you rate the response time to rectify the issue?

If there was an issue, please rate your satisfaction with the resolution.

How would you rate the post-work quality documents and timeliness of submission?

Comments:

Other

What products and/or services do you require that Dixie Southern or Southeastern Construction do not offer?

Overall Experience

Would you purchase Southeastern Construction's products or services again?

Yes
No
Unsure

Comments:

Please rate your overall experience with Southeastern Construction.

Comments:

Have you requested a quote from Southeastern Construction in the last 12 months? (If no, please write why not below)

Yes
No

Comments:

GENERAL INFORMATION

How Did You Hear About Southeastern Construction?

Google
Website
Social Media
Email
Referral
Other

Comments:

First Name:*

Last Name:*

Company:*

Phone:*

Email:*

Customer Survey

Estimating Process

Project Completion and Delivery

Quality

Other

Overall Experience

GENERAL INFORMATION

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Contact

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